Shipping Policy

1. Shipping Overview

Thank you for shopping with Happy Days And Funny Nights! We are committed to providing you with a seamless, transparent, and efficient shipping experience. Please review our shipping policy below to understand how we process, ship, and deliver your orders. By placing an order on our website, you acknowledge that you have read, understood, and agree to this Shipping Policy.

2. Shipping Area

2.1 Domestic Shipping – Contiguous United States Only

We currently ship to addresses within the contiguous United States (the 48 contiguous states) only.

• We do not ship to Alaska, Hawaii, U.S. territories, or international addresses at this time.
• We are unable to deliver to PO Boxes or APO/FPO/DPO addresses.

2.2 Eligible Shipping Locations

If you have questions about whether we ship to your location, please contact us before placing your order.

3. Shipping Cost

3.1 Free Standard Shipping

• All orders shipped within the contiguous United States enjoy FREE standard shipping.
• There are no additional shipping charges, handling fees, or fuel surcharges.
• Free shipping is automatically applied at checkout — no promo code required.

3.2 Shipping Cost Summary

4. Order Processing Time

4.1 Processing Window

4.2 How Processing Works

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed before 3:00 PM PT on a business day will typically begin processing the same day.
• Orders placed after 3:00 PM PT will be processed on the following business day.
• Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.
• Processing time is separate from delivery time and covers order verification, quality checks, packaging, and handoff to the shipping carrier.

4.3 Order Verification

• We may perform additional verification for orders that appear high-risk or require address confirmation.
• Orders may be held pending verification, which could add additional processing time.
• You will be contacted if there are any issues with your order or payment.

5. Estimated Delivery Time

5.1 Standard Delivery

Once your order has been processed and shipped, the estimated delivery time is 4–7 business days.

5.2 Delivery Timeline Summary

5.3 Important Notes

• Delivery times are estimates only and are not guaranteed.
• Delivery times may vary depending on your location, weather conditions, carrier delays, or other unforeseen circumstances.
• Business days do not include Saturdays, Sundays, or U.S. federal holidays.
• Remote or rural areas may experience slightly longer delivery times.
• During peak seasons (e.g., holidays, major sales events), delivery may take longer than estimated.

6. Shipping Carriers

We partner with trusted and reliable shipping carriers:

The carrier for your order is determined based on destination, package size, and weight. You will receive tracking information once your order ships.

7. Order Tracking

7.1 How to Track Your Order

Once shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through:

• Email Tracking Link: Click the link in your shipping confirmation email.
• Carrier Website: Enter your tracking number on USPS, UPS, or FedEx directly.
• Our Website: Enter your tracking number in the order tracking section on our site.

7.2 Tracking Tips

• Tracking information may take 24–48 hours to update after you receive your shipping confirmation email.
• If you do not receive a tracking number within 3 business days, please contact us.
• If your tracking shows "delivered" but you have not received your package, please check with neighbors or your building's mail room, and contact us if the issue persists.

8. Shipping Delays

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:

• High order volume during peak seasons
• Severe weather conditions or natural disasters
• Carrier delays, route changes, or operational issues
• Incorrect or incomplete shipping addresses
• Unforeseen events such as pandemics, government restrictions, or supply chain disruptions

We are not responsible for delays caused by carriers or circumstances beyond our control, but we will do our best to assist you in tracking your package and resolving any issues.

9. Incorrect or Incomplete Addresses

• Please ensure your shipping address is complete and accurate before submitting your order.
• We are not responsible for orders delayed, misdelivered, or undelivered due to incorrect or incomplete addresses.
• If your package is returned to us due to an incorrect or undeliverable address, we will contact you to confirm the correct address.
• Additional shipping fees may apply for reshipment of packages returned due to customer address errors.

10. Lost or Damaged Packages

10.1 Lost Packages

If your package appears to be lost in transit:

1. Check the tracking information for the latest status update.
2. Allow an additional 2–3 business days beyond the estimated delivery date.
3. If the package still has not arrived, contact us with your order number and tracking information. We will work with the carrier to investigate and resolve the issue.

10.2 Damaged Packages

If your package arrives damaged:

1. Contact us immediately upon discovery.
2. Provide photos of the damaged item(s) and packaging (outer box, packing materials, and the item itself).
3. Retain all original packaging and damaged items until the issue is fully resolved.
4. We will investigate the claim and arrange a replacement, refund, or reshipment at no cost to you.

11. Order Changes and Cancellations

11.1 Before Shipping

• Contact us as soon as possible if you need to modify or cancel your order.
• We can only accommodate changes or cancellations before your order has shipped.
• Orders may be cancelled within 24 hours of placement at no cost. Contact us at info@happydaysandfunnynights.com with your order number.

11.2 After Shipping

• Once shipped, we cannot make changes or process cancellations.
• To return or exchange an item after delivery, please refer to our Return Policy.

11.3 How to Request Changes or Cancellations

Please contact us with:

• Your order number
• The email address used to place the order
• The specific change or cancellation you would like to make

12. Contact Us

If you have any questions about our Shipping Policy or need assistance with an order, please reach out:

By placing an order on our website, you acknowledge that you have read, understood, and agree to this Shipping Policy.